Your Privacy Questions Answered
We keep your account record, deposit and withdrawal history, and personal details on file for three years after closure, where local law permits. You can request deletion of non-critical data before that period ends. Login records and bet logs are purged after one year.
No. We do not sell or pass your contact details to third-party marketers. Your email and phone are used only for account notifications, security alerts, support responses and, where you opt in, to tell you about new games or promotions on dwgslot.
Payment information is encrypted and sent directly to the payment processor. We do not store your full bank account or wallet number on our servers — only a reference ID and transaction history so we can match deposits to your account and process withdrawals.
No. Our cookies work only within dwgslot to remember your login, language and lobby history. We do not place tracking pixels on other websites. You can clear cookies anytime without losing your account — your session stays active through your login token.
Yes. Go to Account Settings > Privacy & Data to see your stored personal info, payment records and login history instantly. For a full data export, email support with proof of identity and we'll send it within 14 days.
Contact support immediately via live chat or email. We will check your login history, freeze withdrawals until we verify your identity, and help you reset your password and security questions. Account recovery depends on how quickly you report the issue.
We comply with data protection rules where local law permits. Our privacy practices depend on local law in your region. If you have questions about how local regulation affects your data, contact us and we'll explain what applies to your account.
